Terms of sale


These general conditions of sale (hereafter: "General Conditions") apply to all sales of products purchased through the website http://www.doppelganger.it. The distance selling service described in these General Conditions is reserved for all juridical or physical persons (hereafter: "Customers" or "Customer") who act in the sphere of their professional activity or for purposes unrelated to it. The Customer is obliged to carefully read the General Conditions that have been made available to him on the Site, in order to allow its memorization and reproduction by the Customer pursuant to art. 12 of Legislative Decree 09/04/2003, n. 70.


The seller is International Retail Development Srl, Registered Office: Via Archimede 10 - 00197 Rome, VAT Number and Fiscal Code 10471441005, REA Number: RM1233883.


The information relating to the products are available, with the relative product codes, on the Website.


The prices of the products are net of VAT and are all expressed in euros. They are confirmed and / or updated before any order, through the special offer called "Definitive Estimate".


The essential characteristics and the prices of the products are shown in the Definitive Estimate. For the purchase of products, the Customer must complete and send the order form in electronic format, following the instructions contained in www.Doppelgänger.it. The Customer must place the product in the appropriate "cart" and, after accepting the General Conditions, in particular those relating to the delivery costs, the right of withdrawal, the protection of privacy, must choose the "send order" option. By sending the order, the Customer acknowledges and declares to have read all the instructions provided during the purchase procedure, and to fully accept the General Conditions.


The site www.Doppelgänger.it accepts payments made by bank transfer, Paypal or credit cards.


No contract shall be deemed to be concluded between Doppelgänger and the Customer if Doppelgänger has reasonable grounds to believe that the Customer does not operate on genuine basis and genuine interest in the purchase of the ordered products, or abuses the right of withdrawal. Likewise, Doppelgänger reserves the right to accept orders based on the availability of its warehouse. Therefore, the orders must be understood with the clause "with the approval of the house". The sale to third parties of the purchased products is not permitted. In such cases, the order forwarded by the Customer must be construed as being ineffective. Doppelgänger will transmit to the Customer, by e-mail, a communication certifying the non-conclusion of the contract, also taking care of the reimbursement of any debit and / or expense incurred by the Customer


The products purchased from the site will be delivered to the address indicated by the Customer. The Customer has the right to request the delivery of the products to a recipient of his choice whose domicile is in the same territory or in different territory for provided the necessarycharges have been paid.


If not satisfied, the customer will have the right to withdraw from the contract, without any penalty, within 14 days from the date of purchase. The customer must activate the return procedure through our online shop, as indicated in the guide contained in the package that will arrive at home. Once the procedure is activated, we will send our courier to collect your purchase and once it has arrived in our offices, we will fully refund the order placed. The items that are returned must be returned in the same conditions of receipt, in perfect condition and complete of all their elements: all labels related to the product must not be removed, the products must not have bene used and must be provided with the original packaging and any attached manuals. In order to reduce the risk of damage to products, we recommend sending them in the same box in which they were received. If the box is no longer available, you can send the items in a different package, making sure they are well protected. To make a size change or order a different model from the one purchased you must proceed with a new purchase.


The refund will be made by crediting the amount paid by the customer for the purchase of products according to the payment method used.


The information relating to the products on the Website is constantly updated. However, the complete absence of errors can not be guaranteed. Doppelgänger reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also to change or update information at any time without prior notice.


These General Conditions are governed by Italian law and must be interpreted in accordance with Italian law. For disputes arising from the interpretation, validity and / or execution of these General Conditions, jurisdiction is imperatively held by the Court of Rome, after the mandatory attempt at conciliation with a body authorized to do so.

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