If the Doppelgänger purchased product does not meet expectations, the customer will have the right to withdraw from the contract, without penalty, within 60 days from the date of delivery of the order.
The returned items must be returned in the same origanal conditions, that is in perfect conditions, complete with all their elements: no labels linked to the product must be removed, the products must not be used and they must be provided with the original packaging and any attached manuals.
The size change is not carried out directly and at the same time as the return, once the refund of the returned order has been received, simply place a new order by selecting the desired size.
The shoes must be returned inside the original boxes. The return can be refused if the box is damaged.
Once you have started the return procedure, you can schedule the package pick up with the courier you prefer.
The complete shipping address is:
At CFFT interporto Magazzino A
Via Fabio sacchetti 2
00053 Civitavecchia (RM)
The return costs are at your expense.
Our warehouse will collect the returned products, reserving the right to verify their integrity.
Subsequently, we will credit you the total amount spent for the returned product (s). This refund will be made by crediting the amount paid through the same method you used at the purchasing moment.