Welcome to our support portal
È possibile effettuare il pagamento con Carta di Credito, PayPal e Bonifico Bancario online.
- You can order different sizes of jacket and trousers of a suit only when it is of the same model as shown in the following link.
- In case of questions or comments regarding our products or services, please do not hesitate in contacting our customer sales service.
In the event that you are not fully satisfied with your purchase, you can return it within 14 days. To proceed to your return you must create a return request from your account page on Doppelganger.it. We will then contact you as soon as possible giving you all the instructions on what to do. The shipping costs of your return or size exchange are at your charge. If you are returning products from a country outside the CE area eventual Custom Duties will also be at your charge. If you don't have an account click HERE in order to ask for return.
- You will receive your refund within 5-7 working days. This will allow us to verify the integrity of the product and follow the correct returns policy as indicated in the package.
- Go to the forgotten password section on the home screen and follow the instructions. In case of problems accessing your account, contact our Customer Service.
- Everything that appears online is for sale. Once the desired article has been selected, the size and colour options will be shown. Products that are temporarily out of stock will be marked as unavailable and you will not be able to select them for purchase.
- Our products come with a legal warranty. For any questions regarding our products, please contact Customer Services.