If the Doppelgänger product purchased does not meet expectations, the customer will have the right to return it, without any penalty, within 30 days from the date of purchase, by presenting the sales receipt.

The returned garments must be in the same condition as at the time of purchase, complete with all their elements: no tag attached to the product must be removed, the products must not have been used, and they must have the original packaging and any manuals included.

Yes, it is possible to make a return or an exchange at a different Boutique than the one where the purchase was made, by presenting the sales receipt.

Yes, it is possible to exchange for a different size or product by presenting the sales receipt. In case of a price difference, it is possible to pay the difference or obtain a purchase voucher to be used online or in a Boutique in Italy within 12 months.

Once the goods have been returned, a purchase voucher of equal value can be issued, which can be used online or in a Boutique in Italy within 12 months from its issuance.